Privacy & Cookies Policy – MS Laser Services Ltd

Privacy and Cookies Policy Overview

This Privacy and Cookies Policy explains how MS Laser Services Ltd collects, uses, and protects your personal data. We are committed to handling information responsibly and in compliance with UK GDPR and data protection law.

What Data We Collect

We may collect and process the following data:

• Your name, company details and contact information
• Enquiry and quotation details, including drawings or files you provide
• Email correspondence with our team
• Website usage data (via cookies and analytics)

How We Use Your Data

Your personal data is used for:

• Providing quotations and fulfilling laser cutting services
• Managing customer enquiries and communications
• Ensuring site security and preventing fraud
• Sending service updates or marketing (only if you have consented)

Legal Basis for Processing

We process data under the lawful basis of legitimate business interests, including supplying services, maintaining security, handling payments, and complying with legal obligations.

Data Retention

We only keep your data for as long as necessary to provide services or meet legal requirements. You can request that we amend or delete your personal data at any time.

Your Rights

You have the right to request access, correction, or deletion of your personal data, to object to processing, and to withdraw consent at any time. To exercise these rights, please contact us at contact@mslaserservices.co.uk.

Cookies

Our website uses cookies to improve user experience and analyse site traffic. Cookies are small files stored on your device when you browse the site. They do not contain personal information and cannot be used to identify you directly.

Cookies Used on This Site

• PHPSESSID – Maintains your browsing session.
• wordpress_logged_in_x – Used for website login sessions.
• wordpress_test_cookie – Checks if cookies are enabled in your browser.
• Google Analytics – Collects anonymous information on site usage to help us improve performance.
• CookieNotice – Records your cookie consent preference.

Managing Cookies

You can disable cookies in your browser settings at any time. Please note that some parts of the site may not function properly if cookies are disabled. For more information, visit allaboutcookies.org.

Data Security

We take appropriate security measures to protect your data, including encrypted systems, secure storage, and restricted access by authorised staff only.

Third-Party Services

We may use third-party service providers such as IT, hosting and analytics providers. These partners are contractually obliged to safeguard your data and only use it for the purposes agreed with us.

Contact Information

If you have any questions about this policy or how we handle your data, please contact us:

• Email: contact@mslaserservices.co.uk
• Phone: 0151 458 9039
• Address: MS Laser Services Ltd, 2A Old Racecourse Road, Millmead Buildings, Liverpool L31 8BU

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.